Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. A Housekeeping Supervisor helps in this regard. 20+ housekeeping supervisor resume samples to customize for your own use. Should be flexible and must work well under pressure, Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants, Should display leadership qualities in regards to thinking clearly, quickly, and making decisions, Ability to remain calm and courteous with demanding/difficult guests and/or situations, Assist the Housekeeping Staff whenever necessary in performing all job functions, Report about shortage of any supply and make orders if assigned, Minimum Acceptable Experience Level: Experience supervising staff, Knowledge, Skills, and Abilities:Ability to work effectively with multi-national staff and demanding customers, Security Vetting: Already possess a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required for the position. Retail Supervisor CV This is one of the hundreds of Housekeeping Supervisor II resumes available on our site for free. With all our Premium templates you will get the fully editable MS Word; All you need to do is simply enter your personal details into the ready made text boxes and within minutes you will have a professional CV. Details. The housekeeping supervisor resume sample give you a great example of a document that does not mention hobbies and interests. Use this Housekeeping Supervisor Resume as the starting point for your new job. The Guide To Resume Tailoring. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Process and verify all invoices and packing slips from suppliers as part of budget reconciliation. to the Loss Prevention Department. Created daily reports that improved the quality of the rooms according to brand standards. -required, Supervision, training/coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner, Responsible to assist in training, disciplining, and performance management for the housekeeping department, As needed fulfill all job responsibilties expected of Room Attendants, Housepersons, and Public Areas attendants including all general cleaning functions accross the resort, Supervising staff on the floor with inspections of rooms, linen closets, public space, and security of linen areas, Respond to guest requests in a timely, friendly, and efficient manner, Responsible for making sure that the room attendants and housemen follow company policies and procedure, Experience on Microsoft applications (Word, Excel, Outlook). Refills all dispensers such as hand towels, toilet paper & hand soap. Additional Spanish language skills preferred, Working knowledge of Housekeeping equipment and systems (vacuums, cleaning chemicals, cleaning tools, turning rooms around from dirty to clean in a timely manner) and be familiar with resort management software such as Resort Data Processing (RDP) or similar programs, Intermediate Microsoft Office software skills, including Word and Excel, Good driving record, hold a valid US driver’s license and meet approval standards to operate YMCA vehicles, Must be able to work a flexible work schedule as hours will vary and will include weekends, evenings and holidays, Good interpersonal and leadership skills, and teaching/training skills, Ability to work with people from diverse cultures from around the world, Able to access and move throughout all YMCA facilities that require Housekeeping cleaning (lodges, cabins, staff housing, meeting rooms and other YMCA facilities), Must be able to lift up to 50lbs, 3 feet off the ground and be able to climb stairs with load, Must be able to stand up to 8 hours a day and perform moderate to hard physical labor while carrying out cleaning duties, Check facilities after they have been cleaned by Housekeeping crews and assign follow-up/touch-up tasks as needed independently (without the presence of the Housekeeping Director or Housekeeping Assistant Manager), Train and supervise Seasonal Housekeeping Supervisors, Crew Leaders, Dorm Custodians, General Seasonal Housekeepers, Work alongside housekeeping crews and in the laundry services area as needed, Assure that all areas in the Laundry and Housekeeping Building are cleaned and stocked before the end of workday, Utilize all RDP tools including in-room telephone interface system, RDP reports, and other electronic/computer systems such as the “Y” drive and Outlook, Be an active and supportive member of the Snow Mountain Ranch Housekeeping team, On-call person for problems, emergencies, etc, Support the Association safety program. If you’re looking for a housekeeping job, you’ll need a resume that sparkles. Must maintain eligibility at the required certification level for the duration of the contract, Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures, Citizenship: US Citizenship is not required, Medical:Successfully complete and pass the medical and dental examinations as required by PAE and our customer for deployment to Iraq. Job description and duties for Housekeeping Supervisor. In addition to a demonstrated proficiency in housekeeping, employers look for candidates with key characteristics, such as interpersonal skills, leadership, and proven customer service skills. Compare requisitions and receipts to invoices. Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and … -preferred, Ability to communicate in Spanish. Match your achievements to the job description. At the top of your housekeeping resume (or housekeeping supervisor resume), put a resume objective or a resume summary. What Does a Housekeeping Supervisor Do? Maxine Curry Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: email@example.com. Your Contact Information Jean Vick 4162 Broadway Avenue Johnson City, TN37601 Mobile: 423-817-7241 E-mail id: firstname.lastname@example.org Employer Contact Information Mr. Richard Dacosta Dreams Hotel 3286 Terra Street In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. Responsible for purchasing needed inventory items for rental units, Working knowledge of various computer software programs preferred, One to three years hospitality customer service experience preferred in discipline, Supports Audit Standards: Directs room assignments and inspects work of Housekeepers and Houseman. Customise the CV template in A4 & US letter size to showcase your … Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Security Supervisor resume Supervisor cover letter For such a position, you need a fantastic resume like this one here. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures, Strong guest service, interpersonal and supervisory skills are required, Ability to take initiative and effectively adapt to changes, Ability to recognize emergency situations and takes appropriate action, Ability to establish and maintain cooperative working relationships, Ability to use sound judgment; working independently with minimal supervision, Abillity to perform a variety of duties often changing from one task to another with impending deadlines and/or established timeframes, Ability to perform well with frequent interruptions and/or distractions, Perform all shift checklist responsibilities & reporting requirements, Be familiar with property, departments, hours of operation and services of the hotel, Answer basic Housekeeping related questions, Assist team with training, supplies and support in order to consistently provide quality guest rooms and public areas, Comply with federal laws and break periods, Complete maintenance work orders (Swiss Service), Monitor and evaluate Room Attendant’s performance, Turn in all lost and found items in accordance with “Lost & Found procedures”, Clean, dust, scrub, polish and service guestrooms (when needed) in accordance with hotel procedures and Housekeeping Room Attendant checklist, Conduct room inspections to ensure all rooms are cleaned to standard, Follow procedures for ‘Do Not Disturb’ rooms, Actively participate in housekeeping’s ‘deep clean’ or ‘preventive maintenance’ programs, Participate in required training programs, Any other reasonable requests made by a Supervisor, Report suspicious activity in hallways or heart of the house, Answering the housekeeping phone and fulfilling guest requests, Consistently walk the hotel for inspection purposes, Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations, Present a professional image to employees, guests, clients, owners and investors, Ensure compliance with company standards, policies, and guidelines, local government regulations, Operate ethically to protect the image of Swissôtel Chicago, Utilize programs (recycle) designed to help Save the Planet, Upon employment, all employees are required to fully comply with Swissôtel rules and regulations for the safe and efficient operation of hotel facilities. Housekeeping supervisors operate and teach staff how to use industrial carpet cleaners, Must be available to work most weekends and holidays, Resort is located in a mountainous environment at nearly 9,000 feet elevation. England Kelly Mackay Housekeeping Supervisor. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Empties/removes trash. Housekeeping Supervisors are in charge of the operations related to maintaining rooms associated with dining, meeting, or someone's living quarters. Prepares requisitions for replacement inventory. PERSONAL SUMMARY. Check and approve payroll on PeopleSoft, Control supply inventory, Lost and Found, dealing with unhappy guests/SALT comments , and lead daily pre-shift meetings, Ensures all work is completed by 4PM and clean up to Company’s standards. 3378 Kelley Avenue, New Orleans, LA 33770 (432)-234-7780. Assisted in cleaning hotel rooms and public guest areas. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents, Associate Management and Development: Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable. Work with SUU Health and Safety Coordinator to facilitate SUU health and safety policies and guidelines. Ensures Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels, Maintain Positive Customer and Associate Relationships: assist in controlling payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings, Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping Managers, Maintain Cleanliness Standards: Participate in daily operations including cleaning and inspecting of units to maintain standards, Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues, Supervise and coach team members’ performance toward achieving exceptional guest service, Audit work of Room Attendants and House Persons in assigned areas to remain consistent with Fairmont standards, Ensure cleanliness of guest corridors, rooms, and other specific areas of the hotel as assigned, Proactively identify potential day-to-day operational concerns, determine appropriate solutions and follow-up to ensure high service levels are maintained, Demonstrate Fairmont core values in all interactions, Ensure employees receive the required training and support to effectively perform their roles, Assist in the preparation of preventive housekeeping maintenance reports and analyses, Promptly respond to guest complaints and ensure appropriate follow up activities occur and all items are documented according to standard operating procedures, Follow and ensure compliance with all corporate, hotel and departmental policies and procedures, Perform any other function related duties and projects as assigned, High school diploma required; Hospitality degree is an asset, At least 2 years housekeeping experience in a luxury hotel environment required, At least 1 year supervisory experience is preferred; basic training skills are required, Experience with Property Manager and Microsoft office suite of programmes is an asset, Demonstrated strong attention to detail and the ability to meet exacting standards, Proven ability to focus attention on guest needs, remaining calm and courteous at all times, To assist in efficiently managing the department according to the established concept statement, providing a courteous, professional and efficient and flexible service at all times in guest rooms, public areas and back of house areas, following the hotels Standards of Performance, To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy, To be entirely cooperative with the different sub departments of Rooms Division or any other Department of the Hotel as assigned and perform all duties and tasks when rotated or assigned to another department, To have a thorough understanding and knowledge of Rooms related service and product, To be fully conversant with all services, activities, facilities and F&B Promotions offered by the hotel and recommend to the guests, To assign responsibilities to team members, implementing multitasking principles and to check their performance daily, To monitor guest supplies, bathroom amenities and stationary and reduce spoilage and wastage, To inspect all guest corridors, service areas, lift landing areas and fire stairs, To ensure that the Place of Work and surrounding area is kept clean and organized at all times, To conduct frequent and thorough inspections together with the Assistant Housekeeping Manager / Housekeeping Manager related to standard and cleanliness of the hotel, Strong analytical and organizational skills, Knowledge and ability to use Microsoft Office suite, e-mail and Internet browsers, data processing and other software, Excellent oral and written communications skills, particularly in cross-cultural setting, Ability to maintain the absolute confidentiality of sensitive material and information, Excellent attention to detail and accuracy, Ability to provide consistent, timely follow-through on time sensitive matters, Ability to manage, process and analyze information, Ability to work proactively and independently, and collaboratively as necessary, Ability to interact positively and effectively with a diverse group of people while providing consistently excellent customer service company-wide, Ability to prioritize work assignments appropriately and manage pressure of conflicting demands, Supervise the performance of room attendants and general cleaning and take appropriate action to correct deficient conditions, behavior, and work practices.